Staying Current

My teaching method includes a blend of theory and practice. It also includes a healthy dose of current events to glue it all together. You remember current events from junior high school social studies. Your teacher told you to bring in a recent newspaper or magazine article about the subject du jour in class and prepare a one minute overview to be presented in front of the class. For some, just the thought of that process brings flashbacks and chills. The process may have been uncomfortable but the intent well intentioned. In my view, the materials management profession is not spending enough time on current events. And that is hurting your performance and shortchanging your employer.

What is happening on the front page is directly related to the job you are doing every day. We all tend to get caught up with the fires and emergencies on our desk. But, look at the macro view of the world. In our global economy, chances are that a political assassination across the globe may have as much of an impact on your chemical prices as a snowstorm in Colorado has on your domestic shipments. And unfortunately, there are those in our profession who may not be aware of either.

Collectively, I think we are doing better paying attention to the nuts and bolts of supply chain management. We are staying current in the profession by reading the trade publications, attending association meetings, getting certification, and even joining degree programs at local, or online, colleges. That is a good step in keeping current but it is not enough. It is a daily struggle, and challenge. One that we seem to be losing.

But you can stem the tide. Read the front pages of a large newspaper every day. In this age of instant news and Internet flashes, there is nothing more important, or easier, than checking in with the New York Times, Boston Globe, Washington Post, Los Angeles Times, International Herald Tribune or other big city papers. All are free and Internet friendly. There is also a sizable portion of the Wall Street Journal that is free. Even if your company has Internet restrictions, I don’t think they would apply to newspapers. Or, if they do, check from home.

Next, visit the business pages of those same newspapers for a micro level view of the world. There are things on these pages that have an impact on your, your company and your suppliers. Knowledge is power and it is there for you to use. Use it. I know…you are too busy to read the paper on a daily basis. Well, if that is the case, set up an RSS feed to help you sort through what you need to know. Quick, convenient, and efficient.

Don’t stop there. Publications like Business Week, Industry Week, The Economist, Fortune, and weekly news magazines like Time and Newsweek have a roll to play. Also, all industries seem to have a trade publication or newsletters dedicated to that specific vertical. All provide some level of depth of information that will allow you to make better business decisions. We are business professionals and have a responsibility to remain current. You can be sure that your executive management is reading those same periodicals. You can also be sure that your suppliers are reading those same periodicals. Uncanny how those suppliers know so much.

Certainly the amount of information available can be overwhelming and it is unreasonable to expect to read it all. Determine the best sources of information that will keep you informed and stay on it. You owe it to yourself and to your companies. It is also the responsible thing to do. You’ve come along way since 8th grade. Time to show it.

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PMAB’s Economic Roundtable

I had the pleasure of moderating a roundtable panel discussion on the Massachusetts economy at PMAB’s November Membership meeting. Joining me on the panel were Professor Valerie Kijewski of UMASS /Lowell, John Willi of Dan Farber Cancer Institute, and Profess Ken Hung from Suffolk University. Thanks to all who contributed and to an interested audience.

Thoughts and comments:

• While the Massachusetts economy may be stronger than that of other states, it may be the case of “being the best looking horse in the glue factory”. (Kijewski)

• Life sciences are considered a leading economic segment this state but there is uncertainty about impending healthcare reimbursement. Not for profit hospitals need to try to change the culture by looking at all costs and embracing change. (Willi).

• Innovation will lead us out of our economic slump but it may take up to five years to get full employment. And those jobs may not be the ones that we lost, but new jobs driven by the innovation economy we need to embrace. (Hung).

• When dealing with innovation, you can look at both innovative products and innovative processes. (Weissman).

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Spotlight on Air Cargo…Finally

When I saw those UPS cargo planes being searched last week I was not thinking about terrorism. I was thinking about all of the freight being delayed. I’m sure there was a buyer or two waiting for the dependable UPS truck to pull up with something important, perhaps even a part to fulfill a shortage or maybe a check to clear up an old receivable. Whatever the shipment, it was late. And they may be getting later in the coming days as there is sure to be increased scrutiny about cargo. Now might be a good time to figure out where your freight is actually coming from.

The public got an education in air freight cargo last week, both in process and volume. Yes, cargo is sent on passenger jets. And yes, we ship many, many tons of cargo each day via air. And isn’t it amazing that most of it gets to its destination on time and at a reasonable cost? If they only knew!

By the way, UPS is raising its prices. I’m sure it is not related to the incidents last week but for once I don’t begrudge them the increase. Scary times for sure.

Posted in Transportation and Logistics, Uncategorized | 1 Comment

Bob The Guard

I saw ‘Bob the Guard’ a while ago outside of the coffee shop. He was the same as always…bouncing on the balls of his feet and deep drawing on a cigarette. He didn’t recognize me but I smiled when I walked past him.

Bob was a security guard at one of the plants where I worked and did a reasonably good job. His main job was to glance at our badges when we got to work and sign in the suppliers who came to visit us. Oh yes, suppliers had to come in the ‘back door’ as the main lobby was reserved for customers. That still hurts (10 years later) and is a subject for another time.

Bob would call us to let us know our suppliers had arrived. He’d always say ‘this is Bob in Security and Joe from XYZ company is here to see you’. Over time, and for whatever reason, Bob became known as “Bob the Guard”; as in I’ll leave the prints with ‘Bob the Guard’ or ‘when you get in tell ‘Bob the Guard ‘to page me”.

Bob had the capability from his post to page throughout the building…asking whoever to call ‘Security’ at some extension. One day he actually paged someone to call ‘Bob the Guard’ and a legend was born.
Now I’m sure this makes me smile more than it does you. But think for a second. Between all of those design meetings, expedites, travel delays, staff meetings, supplier audits, and contract negotiations, isn’t it things like ‘Bob the Guard’ in our own company that makes us chuckle?

Even ten years after.

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Anyone Sourcing in Hungary?

Just wondering if anyone is sourcing materials in Hungary or eastern Europe. Check out this video….it is a good primer on environmental disasters and also offers a geography lesson. 

The age old question: Do you know where your suppliers are?

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NESCON 2010

I was pleased to speak at the 2010 New England Supply Chain Conference and Exposition this past Monday in Marlborough, MA. The conference organizers claimed 300 attendees, a great turnout in these tough economic times. I spoke to close to 100 people in my session where I spoke about negotiation skills. They were a good group; respectful, engaged, and pleasant. A speaker can ask for nothing more, especially in a post lunch session. Those mile high cakes for dessert sure looked good but can contribute to a post meal sugar crash. Not this time!
Here are some highlights from my talk:
• Focus on the relationship side of negotiation. There is plenty of time to analyze data.
• Price is just one element of supplier negotiations; think delivery, service, post sales support, and quality.
• Be a defensive negotiator…see what is coming in at you.
• Record the procurement situation…what was behind the decision that you made?
• Suppliers love a fragmented sell.
• It’s a buyer’s market but it will at some point be a seller’s market. If you ‘give it’ be sure you can ‘take it’.
• When to you negotiate? Always!

Hope to see you next year!

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Personal TPM

I write often on lean topics and one of my favorites is TPM, or total preventive maintenance. Simply, this is the concept of keeping your equipment serviced and in good working order to prevent unplanned downtime. Companies can plan for, and work around, equipment that is scheduled to be offline for maintenance or upgrades but they may have a problem with equipment that unexpectedly fails.

While TPM is often equipment based, I like to think it people based as well. These days I am seeing a lot of unplanned downtime when it comes to those looking for jobs. I seem to be a reliable resource for my friends and others in their supply management related job searches. Some are anticipating a layoff or plant closure while others seemed to have gotten wacked (I know…not an official HR term) with little or no notice.

When I get their resume, I am often appalled. In some cases the resume is as old as the job that they’ve held. Once they got the job the resume went to the back shelf, never to be updated. Others show no professional growth, only a title and some thin detail about duties and responsibilities. Others show little or no professional development, or they have significant gaps in education. There is often a lack of professional certification, either by ISM, APICS, or others. Why would a hiring manager be interested in them, especially with the wealth of talent looking for work?

A career needs to be nurtured, cultivated, and cared for. It is never too late to begin but as in most long term projects, the sooner the better. Learn some valuable lessons for the next downturn, or an expansion of this one.

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